Electronic processing of Unemployment Insurance Fund in wake of COVID-19
To mitigate the effect of the 21-day national lockdown on workers, business and the economy, the Unemployment Insurance Fund (UIF) will be electronically processing applications for the Covid-19 Temporary Employer-Employee Relief Scheme, known as the Covid-19 Ters Benefit.
Employers who are unable to pay the full salaries of the workers they send home for their health and safety, because of the lockdown, are encouraged to apply for the Covid-19 Ters Benefit from the UIF by sending an email to email@example.com.
After doing so, applicants will receive an automated reply outlining all the steps and details, including the requirements to claim benefits. During the lockdown period, manual claims will not be accepted, so as to reduce contact between people and curtail the spread of the pandemic.
The UIF has come up with a hotline number, 012 337 1997, for Covid-19 Ters Benefit enquiries during the lockdown period.
Workers, companies and stakeholders are urged to follow @DeptofLabour and @UIFbenefits on Twitter and visit www.labour.gov.za for regular updates.